gi 
gi Beijing
gi+ Canton
gi+ Shanghai
hi
Qi Delivery and Return
Shipping and Availability
We use the registered mail or courier to send you the parcel within 48 hours after paid.
1. Commercial Area
Free (with purchases under HK$300, HK$15 shipping fee).Buyer will receive the parcel on the next day if you order before 18:00.
2. Residential Area
Free (with purchases under HK$600, HK$30 shipping fee).Buyer will receive the parcel on the next 2 day if you order before 18:00.
3. Registration local mail
Free (with purchases under HK$400, HK$20 shipping fee).Buyer will receive the parcel on the next 2 day if you order before 18:00.
4. Global Mail
EMS Delivery service by Hong Kong Post. 2-3 days to Asian district and 3-5 days to other district.
Shipping rate and policy
There are no deliveries on Sundays and public holidays.
Delivery time will be arranged according to areas of delivery, locations as extended area surcharge one more day deliver to the customers, please contact us or if any oversea buyers would like to check the shipping.
| Service | Content | Fee | Free Delivery (spending quota) |
|---|---|---|---|
| Local mail |
Local mail by Hong Kong Post but customer should take risk of lost. |
$0 | Any spending |
| Courier (commercial district) |
Courier delivery and sign back after receipt. |
$15 | $300 |
|
Registration local mail
|
Registration by Hong Kong Post, it is a more safe way to send products to customers. | $20 | $400 |
| Courier delivery to residential district |
Courier delivery and sign back after receipt. (except Tung Chung and Outlying Island) | $30 | $600 |
| Global Mail | EMS Delivery service by Hong Kong Post. 2-3 days to Asian district and 3-5 days to other district. | Quotation required | - |
Returning and Canceling your order
If any item in your order has a cracked or otherwise damaged case and discover within 7days, contact our Customer Service Department by through contact us
Terms & Conditions:
| 1. | If you changed your mind about your on-line purchase or incorrectly ordered the wrong title, all return shipping charges of products are the responsibility to the customers, except gi plus space limited was at fault. |
| 2. | Every transaction could accept only once return only. |
| 3. | In order to aid in the return process, please keep the original shipping package. |
| 4. | Incorrect choice, cracked or damaged products by customers may not be returned. |
| 5. | Special items (gifts、sale items and unreturned items) cannot be returned. |
| 6. | In order to improve the quality of the products, please kindly state the reasons of return. |
| 7. | gi plus space limited reserves the right to reject a return from any customer. |
Process of returning the order
Should you receive an incorrect or faulty product please contact us and we can arrange an exchange or refund to be made by returning it to gi+. Incorrect choice or unwanted gifts may not be refunded, but may be exchanged; Once you have received confirmation of the return, simply mail the selection back to us at the following address:
Cashier 1/F, 80 Canton Road, TST, HK
Phone: +852 3101 0481, Monday to Sunday (11:00a.m. ~ 21:00p.m.).